{"id":1695,"date":"2026-01-27T19:52:01","date_gmt":"2026-01-27T15:52:01","guid":{"rendered":"https:\/\/marinpura.com\/?page_id=1695"},"modified":"2026-02-06T16:25:47","modified_gmt":"2026-02-06T12:25:47","slug":"refund-and-returns-policy","status":"publish","type":"page","link":"https:\/\/marinpura.com\/en\/refund-and-returns-policy\/","title":{"rendered":"Refund and Returns Policy\u200b"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1695\" class=\"elementor elementor-1695\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d0de70d e-flex e-con-boxed e-con e-parent\" data-id=\"d0de70d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9b86479 elementor-widget elementor-widget-heading\" data-id=\"9b86479\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Refund and Returns Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-39bfc6b e-flex e-con-boxed e-con e-parent\" data-id=\"39bfc6b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b8b9bcc elementor-widget elementor-widget-text-editor\" data-id=\"b8b9bcc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-path-to-node=\"3,0\"><b data-path-to-node=\"3,0\" data-index-in-node=\"0\">Refund and Returns Policy<\/b><\/p><p data-path-to-node=\"3,1\">At <b data-path-to-node=\"3,1\" data-index-in-node=\"3\">Marin Pura<\/b>, we take pride in our unique, handmade creations. Since each item is crafted using natural materials like wood, stabilized moss, and stone, every piece is one-of-a-kind. Slight variations from the photos are an inherent part of the product&#8217;s unique character.<\/p><p data-path-to-node=\"3,2\"><b data-path-to-node=\"3,2\" data-index-in-node=\"0\">Returns &amp; Refunds:<\/b>\nDue to the fragile and unique nature of our products, <b data-path-to-node=\"3,2\" data-index-in-node=\"73\">we do not offer exchanges<\/b>, as no two items are identical. We generally do not accept returns if you simply change your mind.<\/p><p data-path-to-node=\"3,3\">However, if your item arrives <b data-path-to-node=\"3,3\" data-index-in-node=\"30\">damaged or defective<\/b>, please contact us within <b data-path-to-node=\"3,3\" data-index-in-node=\"77\">48 hours<\/b> of delivery with photos of the damage. We will review each case individually to determine eligibility for a <b data-path-to-node=\"3,3\" data-index-in-node=\"194\">full or partial refund<\/b>.<\/p><p data-path-to-node=\"3,4\"><b data-path-to-node=\"3,4\" data-index-in-node=\"0\">Conditions for Returns (if approved):<\/b>\nIf a return is exceptionally approved for a refund, the item must be unused, in its original packaging, and in the same condition that you received it. The request must be made within <b data-path-to-node=\"3,4\" data-index-in-node=\"222\">14 days<\/b> of delivery.<\/p><p data-path-to-node=\"3,5\"><b data-path-to-node=\"3,5\" data-index-in-node=\"0\">Shipping Costs:<\/b>\nCustomers are responsible for paying their own shipping costs for returning items. Shipping costs are <b data-path-to-node=\"3,5\" data-index-in-node=\"118\">non-refundable<\/b>. If a refund is issued, the original cost of shipping will be deducted from your total refund.<\/p><p data-path-to-node=\"3,6\"><b data-path-to-node=\"3,6\" data-index-in-node=\"0\">Contact Us:<\/b>\nFor any questions or to report a damaged item, please contact us at: <b data-path-to-node=\"3,6\" data-index-in-node=\"81\">studio@marinpura.com<\/b><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Refund and Returns Policy Refund and Returns Policy At Marin Pura, we take pride in our unique, handmade creations. Since each item is crafted using natural materials like wood, stabilized moss, and stone, every piece is one-of-a-kind. Slight variations from the photos are an inherent part of the product&#8217;s unique character. Returns &amp; Refunds: Due [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_theme","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-1695","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Refund and Returns Policy\u200b - Marin Pura - Nature-Inspired Handmade Light &amp; Art<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/marinpura.com\/en\/refund-and-returns-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Refund and Returns Policy\u200b - Marin Pura - Nature-Inspired Handmade Light &amp; Art\" \/>\n<meta property=\"og:description\" content=\"Refund and Returns Policy Refund and Returns Policy At Marin Pura, we take pride in our unique, handmade creations. 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